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11. It’s smart to ask if you can drive the car home and park it in your garage. Most dealerships will go along. Yes, I have seen people buy cars that didn’t fit their garage or parking spot. There’s no clause in the sales contract for returning a car because it doesn’t fit your garage.

Basically customers want transparency and our industry is still having a real hard time with this.   However, there are a few good examples out there and Marcus is sure to sprinkle those real life examples into this talk.

Prices are driven in part by where you’re shopping. You’ll find used cars in used-car sections of new-car dealerships, independent used-car lots, used-car retailers such as CarMax and websites where private-party sellers list their cars. Of the four, private-party cars will usually have the lowest selling price. CPO cars will usually cost the most, but for the reasons we’ve noted. To see what other people are paying for the models you’ve picked out, Edmunds offers a quick way to see the average price paid for the car in your area.

The recent bump in overall sales (expected to be over 2% worldwide throughout the year, with Europe coming out of a recent slump) is attributable to consumers replacing old cars and the stabilization of gas prices. While that may continue, manufacturers are struggling to find why some brands and models resonate in the market place, while others don’t.

Ask good questions. After you greet customers, make sure you give them the opportunity to share what they are looking for, or to share that they aren’t sure what they want and so they just need time to look around.

I also believe we’ll finally see more OEM’s will also introduce their versions of subscription-based buying programs. Cadillac launched their Book by Cadillac last year with minimal fanfare in three markets. Book by Cadillac provides access to several vehicles and multiple swaps (30!) allowed over an 18-month subscription term.

By Bob Myhal By Bob Myhal Digital Director – CBC Automotive Marketing As with all forms of marketing, digital marketing boils down to reaching the right audience with the right message at the…  Read More

Financing is handled differently depending on whether you are purchasing from a dealership or a private party. Either way, most banks will not give you a loan for a car older than 4 or 5 years. In general, you will pay at least 2% higher APR for a used car than you would on a new car loan but you can offset this by using an online lender that specialized in financing used cars such as the ones we recommend. Try to have your credit score over 680 because you will be considered a prime borrower and get the lowest possible APR. If your credit is really bad you might want to try and repair it before you buy a car.

Ever wonder how you rank with a brand’s “official superfan” on Facebook?  Yeah me neither.  Regardless, BMW brings its fans the opportunity, through a Facebook data generated personal infographic, to see how superfan they are.

Sagging sales from Buick and Cadillac have hit GM, and you have to wonder if the way General Motors was founded – as an organically grown house of brands – holds the automaker into a continuous dance of trying to give meaning to their four brands and many models.

Yeah, this is my biggest pet peeve with sales guys. They all pull this line. But it’s just not as easy as they try to make it seem. Not to mention, at dealerships that sell a mix of new/used, it makes your product sound shitty. You’re telling me if I buy a new car, I have to pay out the ass, and then it’s only good for a year or two? Then I’m still paying out the ass AND have to repair it all the time?

Some customers will come in and refuse to talk monthly payments. They may only want to talk about the total price of the car. In that case, if you are unable to lower the price of the car in order to complete the sale, offer them extra features such as 12 months road tax at no extra cost or other features that you can add that will make the price seem more fair for the customer but won’t cost you much.[3]

Unlike the dealership consolidators that are trying to reduce costs through scale economies in administration, advertising and service, Republic’s stated strategy is to manage actively the vehicle life cycle while developing a proprietary channel brand. example of a company involved in external channel evolution is G.E. Capital Services, an extremely accomplished innovator. It has purchased Autobytel.com and is moving into used-car leasing.

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